Client skills and sustainability

Aligned with our purpose to build lasting value by serving our clients with care and entrepreneurial spirit, we have trained over 2,300 participants on our sustainability solutions in 2020, including on our Credit Suisse Sustainable Investment Framework. The training was delivered virtually across our Wealth Management-related divisions and the Investment Bank division. This training was a continuation of our 18-year track record and pioneering role in both sustainable and impact investing and underlined our strategic ambitions and responsibility towards society. Furthermore, in 2020, we launched over 70 mandatory e-learning programs on regulatory topics such as compliance, risk, financial crime, cyber-security and information awareness. Each employee completed at least ten mandatory training modules in the course of the year, depending on his or her area of responsibility.